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Battery indicator

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‎05-03-2016 18:36

‎05-03-2016 18:36

Twice this week my Fitbit flex has shown medium battery and totally died. Not life shattering, but if you wear your tracker 23 1/2 hours a day like me and have just returned from a 30 minute walk- you know what I'm feeling. Arghhhh! Do I need to do handy dandy reboot on Fitbit, is this a problem with app or what's the dealio?
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‎05-04-2016 05:04

‎05-04-2016 05:04

Welcome to the Fitbit Forums @HeddaJ! I have seen some instances where the device is charging incorrectly; you should double check the charging instructions. Battery life is affected by various factors and settings. Take a look to the tips for preventing battery drain. If the issue persists, please be sure to reach out to our Support Team. I know that they're always happy to listen to your experience and provide different options for you, if needed!

 

I hope this helps. Let me know the outcome.

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