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Battery not charging

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‎08-08-2019 09:25 - last edited on ‎08-09-2019 11:59 by Fitbit Moderator

‎08-08-2019 09:25 - last edited on ‎08-09-2019 11:59 by Fitbit Moderator

It’s not charging.  The 3 green button on the back is going non stop.  The time or anything will not show up.  Help!!

 

Moderator edit: Subject for clarity 

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‎08-09-2019 11:59

‎08-09-2019 11:59

Hello @darramadna welcome to the Community Forums, it's a pleasure to assist you today.

 

To better assist you with this, can you please let me know if the heart rate sensors are flashing or is your device completely unresponsive? Also, which Fitbit device you're using? If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. Such article includes a restart process which can be really helpful for this situation

 

Let me know if you have any additional questions, I'll be here.

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‎08-09-2019 15:42

In response to RicardoFitbit

‎08-09-2019 15:42

The green sensor was blinking on and off and now today it has nothing. I have a Blaze.
Thank you
Donna Arramadna

Sent from my iPhone
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