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Battery notifications

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‎02-19-2016 19:19

‎02-19-2016 19:19

I have charged my Flex and returned it to the wristband. Now all 5 lights blinked like fully charged. But app on my phone still says low battery. (On iPhone)
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‎02-20-2016 08:58

‎02-20-2016 08:58

Hey @Abjmom welcome to the Community! Smiley LOL I think you have the Flex on sleep mode, try to tap your Flex rapidly for one to two seconds until it vibrates. It will flash all five LED lights three times and show a brief spinning light pattern to confirm that sleep mode is off. If that is not the issue, try to restart your tracker and after that set it up as a new Fitbit device.

 

Let me know if the issue persist! Smiley Wink

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