help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery showing empty

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-15-2017 04:41

‎12-15-2017 04:41

Battery keeps showing empty

Best Answer
0 Votes
2 REPLIES 2

‎12-15-2017 04:58

‎12-15-2017 04:58

Hi @Bennysan1. Sorry to hear about your issue but happy you found us on the Forums. It sounds like your Fitbit device needs a restart. Tap here for instructions. Please do it three times in quick succession then charge your device. Let us know how it goes from there. 

Best Answer

‎12-15-2017 04:59

‎12-15-2017 04:59

Hey @Bennysan1

Can you tell us what device you have. 

 

How do I Charge the Fitbit
http://help.fitbit.com/articles/en_US/Help_article/1799

Isn't Charging
http://help.fitbit.com/articles/en_US/Help_article/1190

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer