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Blank screen

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‎03-25-2019 11:08

‎03-25-2019 11:08

My Fitbit is working in all respects except the screen has gone blank

i have charged it but no change

recording to phone and iPad ok

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2 REPLIES 2

‎03-25-2019 11:51

‎03-25-2019 11:51

Sorry to hear this, @PebblesSummer. Which Fitbit device do you have?

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‎03-26-2019 08:23

In response to SunsetRunner

‎03-26-2019 08:23

Hello @PebblesSummer, thanks for joining the Fitbit Community. It's great to see you too @SunsetRunner, I hope you're doing well. Smiley Happy

 

@PebblesSummer thanks for your participation in the Forums and for sharing your experience with us. As @SunsetRunner mentioned, it will be very helpful for us to check this issue further if we have the name of the Fitbit model you're currently wearing. 

 

In the meantime, please try to restart your device and let us know if anything changes. 

 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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