03-25-2019 11:08
03-25-2019 11:08
My Fitbit is working in all respects except the screen has gone blank
i have charged it but no change
recording to phone and iPad ok
03-25-2019 11:51
03-25-2019 11:51
Sorry to hear this, @PebblesSummer. Which Fitbit device do you have?
03-26-2019 08:23
03-26-2019 08:23
Hello @PebblesSummer, thanks for joining the Fitbit Community. It's great to see you too @SunsetRunner, I hope you're doing well.
@PebblesSummer thanks for your participation in the Forums and for sharing your experience with us. As @SunsetRunner mentioned, it will be very helpful for us to check this issue further if we have the name of the Fitbit model you're currently wearing.
In the meantime, please try to restart your device and let us know if anything changes.
Thanks for your patience and understanding, we'll be waiting to hear from you.