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Blaze Notifications not working

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‎02-05-2018 10:30

‎02-05-2018 10:30

I haven't used my fitbit Blaze in quite some time. I recently reset everything & set it up as a new device on my iPhone 7 w/ iOS 11.2.5. I am receiving notifications from the app, from calls, but I am not receiving any notifications for texts for some reason.

 

I've done all the troubleshooting, unpairing, setting up as new device. I even contacted fitbit support, but all they did was check my warranty (which I'm well outside of) & advised me to buy a new one.

 

Has anyone had this same experience & were able to correct it? Thanks.

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‎02-05-2018 11:04 - edited ‎02-05-2018 11:07

‎02-05-2018 11:04 - edited ‎02-05-2018 11:07

If your getting all notifications but texts I would say to check the settings on the Fitbit app and the phone. Also check permissions. 

With no mention of the iPhone in the title, I'm moving your question relating to the iPhone to the iOS board

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‎02-05-2018 11:04 - edited ‎02-05-2018 11:07

‎02-05-2018 11:04 - edited ‎02-05-2018 11:07

If your getting all notifications but texts I would say to check the settings on the Fitbit app and the phone. Also check permissions. 

With no mention of the iPhone in the title, I'm moving your question relating to the iPhone to the iOS board

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‎02-05-2018 11:23

In response to Rich_Laue

‎02-05-2018 11:23

I was able to figure it out.

 

Settings > Notifications > Messages > Ensure all "alerts" options are turned on. Especially "show in history".

 

Thank you for your assistance.

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