Blaze not able to receive Notifications iOS 11.0.3

[m-belle]

When I do a fresh install of the app I will be able to receive notifications to my Blaze for a few hours but then will stop receiving all notifications for no reason.

If I unpair my Blaze and then delete the app and reinstall I will receive notifications again only for the cycle to repeat.

edit:

- If app is deleted without unpairing Blaze then reinstalled notifications will not work.

- If app is not deleted but unpair Blaze then re-pair it you need to re enable all app notifications but notifications will work for a few hours before failing.

edit: 2

- Notification have stopped again, I am unable to unmark this post as solution fail as the bottom solution doesn't work seems like the best bet is to unpair Blaze in app and remove from bluetooth then re-pair it in app

While the notification will eventually fail again at some point at least you will get them for a few days. I'm really disappointed in Fitbit as notifications was one of the main reasons why I got the Blaze.

Moderator Edit: Clarified Subject.

[MarcoGFitbit · Accepted solution]

Hello @m-belle, have a warm welcome to the Fitbit Community, it's great to have you on board. 

Thanks for letting me know the troubleshooting steps you've followed in order to try to resolve this issue. At this moment, instead of removing your tracker from your account, please go to the Bluetooth settings on  your phone and check if your Blaze is on the list of paired devices. If it is, tap on it and select Forget this Device.

Then, restart your Blaze by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. After that, go to the Fitbit app and tap on Account > Blaze > Notifications and enable them again. When a pop up appears asking you to pair your tracker with your phone, please do. 

Additionally, go to your phone Settings > Notifications > Settings and check that the following is enabled:

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

[BrandyH84]

I am having a very similar issue with my blaze. I am only getting my call notifications. I tried all the recommendations and no luck. So I called Fitbit and this is a know issue. They are working on solving it. It’s a pain tho!! I hate not getting my notifications! 

[m-belle]

Notifications once again have failed. I need to remove and repair my Blaze to the app otherwise notifications will not start sending again.