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Blaze not receiving Notifications.

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‎07-29-2017 17:27 - last edited on ‎07-31-2017 07:01 by Moderator Alum

‎07-29-2017 17:27 - last edited on ‎07-31-2017 07:01 by Moderator Alum

My Blaze will not vibrate anytime and I cant receive notifications.  It has been paired and re-paired.  I have reset numerous times.  I have a iPhone 6s+.

 

Moderator Edit: Clarified Subject.

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‎07-31-2017 07:09

‎07-31-2017 07:09

Hello @Mgreene111, I hope you're having a great day, it's nice to see you around. Smiley Happy

 

If your tracker is not receiving Notifications, please make sure Notifications are on by swiping down the screen while on the clock face. If Notifications are on, let's try restarting them in the app by following these steps:

 

  1. Go to the Bluetooth settings on your phone and check if Blaze is on the list of paired devices; if it is, tap on it and select Forget this Device. 
  2. Restart your phone. 
  3. Go to the Fitbit app, tap on Account > Blaze > Notifications and enable them once again. 

Additionally, please go to your phone Settings > Notifications > Fitbit and make sure the following is enabled:

  • Allow Notifications
  • Show on Lock Screen
  • Show in Notification Center.

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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