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Excercize page shows wrong data

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‎07-28-2017 22:40

‎07-28-2017 22:40

The excersize graphs and calendar which shows 1 month data is not showing correct data. The first two weeks not updated properly. The data gets updated properly only if i scroll down through the log.

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‎07-31-2017 07:11

‎07-31-2017 07:11

Hello @amaltsl, have a warm welcome to the Fitbit Community, it's great to have you on board! Smiley Happy

 

If the data is not showing correctly in the app but updates after scrolling down it's possible the app is not updating the information with our servers as it should, in which case I would like to suggest the following:

 

  • Force-close the app by double tapping the home button on your phone and swiping up the app. If this doesn't seem to solve the problem:
  • Log out from the app, restart your phone and log back in. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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