help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Excercize page shows wrong data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-28-2017 22:40

‎07-28-2017 22:40

The excersize graphs and calendar which shows 1 month data is not showing correct data. The first two weeks not updated properly. The data gets updated properly only if i scroll down through the log.

Best Answer
0 Votes
1 REPLY 1

‎07-31-2017 07:11

‎07-31-2017 07:11

Hello @amaltsl, have a warm welcome to the Fitbit Community, it's great to have you on board! Smiley Happy

 

If the data is not showing correctly in the app but updates after scrolling down it's possible the app is not updating the information with our servers as it should, in which case I would like to suggest the following:

 

  • Force-close the app by double tapping the home button on your phone and swiping up the app. If this doesn't seem to solve the problem:
  • Log out from the app, restart your phone and log back in. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes