08-05-2020
06:48
- last edited on
08-25-2020
05:04
by
JuanJoFitbit
08-05-2020
06:48
- last edited on
08-25-2020
05:04
by
JuanJoFitbit
Purchased Fitbit blaze in December 2018 battery has already died still under warranty with Fitbit how do I get it replaced.
Moderator edit: updated subject for clarity
08-05-2020 08:11
08-05-2020 08:11
Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help. If you email, please know that each subsequent email will put you at the bottom of the queue, which will cause you to wait longer.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
If you prefer an online chat or email, then click for contact options
https://help.fitbit.com/?cu=1
08-25-2020 05:04
08-25-2020 05:04
Hi @Dublinbilly, welcome to our Fitbit Community! Regarding the battery issues that your Fitbit Blaze experienced, I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.
As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Thank you for your help my friend @Odyssey13.
Hope to see you in our Fitbit Community more often! 😀
08-25-2020 05:24
08-25-2020 05:24