How long does it take to pair a Fitbit device?

[dee2606]

Hi, I have just acquired my fitbit 3, am a first time user, and wanted to know how long it takes to install the fitbit onto my iPhone 6+   Its taking forever !  Also, should i start wearing my fitbit or first charge it overnight?  thanks for your help !

Moderator Edit: Clarified Subject.

[MarcoGFitbit · Accepted solution]

Hello @dee2606, I hope you're doing well, it's nice to see you around the Fitbit Community. 

I appreciate your participation in the Forums and for sharing your experience with us. Please note that setting up your tracker should not be a lengthy process and if you're having trouble pairing up with your iPhone, I would like to suggest you the following:

1. Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.
2. Make sure you have a strong WiFi signal and that there are no other Bluetooth devices around that might interfere with the setup process.
3. Restart your Charge 3.
4. If you can't set up after a restart, reboot your phone or tablet and try to set up again.
5. If you can't set up after the reboot, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone or tablet and try to set up the Charge 3 one more time. 

Now, taken in consideration that it's not recommended to charge your tracker overnight. Fitbit devices take up to 2 hours to be fully charged, so I would like to suggest you to charge it for 1 to 2 hours and then you can wear it right away. 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

[dee2606]

Thank you!
Its working just fine and I look forwRd to a happy ‘friendship’ with my tracker

Deenaz

[MarcoGFitbit]

Hello @dee2606, I hope you're doing well, thanks for taking the time to reply and let me know your Charge 3 was able to pair. I'm very glad! 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

[hjorch]

is there an answer to the question: how long does it take to SET UP a charge 3 for the first time ?   I thought that was the original question ... I've been sitting here (with progress being made) for over an hour and remain hopeful

[Wonderingworth]

How long does it take to set up a Fitbit Charge 3? I generally hate electronics, but was given one as a gift. I am trying to decide whether it is worth the time and effort to set it up or if I should leave it in the box to gather dust.

[dee2606]

Your Fitbit Charge3 will become a best friend in a matter of days !
How lucky that you have received it as a gift - someone likes you v much !
Just follow the simple instructions and you will have it up and running in
n time at all.
Enjoy using it, as you enter 2020

[Sam1992smith]

I've followed all these steps and now my Fitbit ionic won't even connect to my phone. It asked for the 4 digits to confirm during set up, now it just says connecting and is stuck like that.

[dee2606]

*Hi*

*I needed to get my device replaced when nothing else had worked *

[JuanJoFitbit]

Hi @Sam1992smith, thank you for joining us in this thread and our Fitbit Community. Regarding the pairing issues that your Fitbit Ionic experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via chat. Please don't hesitate to get back if more assistance is needed.

@dee2606, I'm so glad to hear that you are back on track with a replacement unit. Thank you for posting the update here.

I'll be around if any question arises.