help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze won't sync with my phone

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-02-2016 14:39

‎06-02-2016 14:39

So I've restarted my iPhone, the Fitbit app and still my blaze won't sync with my phone. What should I do?
Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-02-2016 15:27

‎06-02-2016 15:27

Hi @Gartner I'd also recommend restarting your Blaze too, click here for instructions.

If for some reason you still can't sync after restarting your Blaze, I would recommend force quitting and reopening the Fitbit App. You can force quit the  App by: rapidly double tapping your iOS home button > swipe left until you see a preview of the Fitbit iOS App > and swipe up on the preview to force close.

Hope this helps you out!

Derrick | Retired Moderator, Fitbit

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

‎06-02-2016 15:27

‎06-02-2016 15:27

Hi @Gartner I'd also recommend restarting your Blaze too, click here for instructions.

If for some reason you still can't sync after restarting your Blaze, I would recommend force quitting and reopening the Fitbit App. You can force quit the  App by: rapidly double tapping your iOS home button > swipe left until you see a preview of the Fitbit iOS App > and swipe up on the preview to force close.

Hope this helps you out!

Derrick | Retired Moderator, Fitbit
Best Answer
0 Votes

‎06-02-2016 20:24

In response to DerrickS

‎06-02-2016 20:24

Restring the Fitbit worked!!! Thank you!!!

Sent from my iPhone
Best Answer

‎06-03-2016 06:16

In response to Gartner

‎06-03-2016 06:16

It's great to know that your tracker is syncing again with your phone @Gartner! I encourage you to continue participating in the Fitbit Forums if any other question arises.

 

Have a nice weekend and welcome to the Forums!

Best Answer
0 Votes