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Bluetooth connection

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‎04-21-2016 17:45

‎04-21-2016 17:45

since I upgraded to an iPhone 6s, I can no longer connect to Bluetooth. Since I can't do that, I can also not sync my Charge HR to my phone, but it does sync to my iPad.
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‎04-22-2016 06:32

‎04-22-2016 06:32

Welcome aboard @Oldgoatmom! I hope you're doing great!

It's a shame that you're not longer able to sync with your iPhone 6s, I suggest following the instructions below:

 

- Turn off Bluetooth, turn it back on, and then open the Fitbit app.
- Force quit the Fitbit app and open it again.
- Reboot your mobile device and then open the Fitbit app again.
- Restart your tracker.
- If your tracker didn't sync, try syncing with your computer.

 

Hope it helps!

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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