help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bluetooth isn't picking up blaze on iPhone 7

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-16-2016 20:18

‎09-16-2016 20:18

My Bluetooth isn't picking up my blaze on my iPhone 7 and I am having trouble to turn it off it will not turn off
Best Answer
0 Votes
2 REPLIES 2

‎09-16-2016 21:04

‎09-16-2016 21:04

If you go to you blaze and swipe the face of your watch to the left you will get to setting. Once there scroll down until you get to shutdown. Tap on shutdown and your blaze will turn off. As for your Bluetooth on your phone is it turned on? If it is turned on you might try powering down your iPhone and restarting it. If that does not work I would uninstall your Fitbit app from your phone and go to Apple Store to reinstall your app. Hopefully something will help. Good luck
Best Answer
0 Votes

‎09-17-2016 03:36

In response to Aclobos

‎09-17-2016 03:36

When you say your Bluetooth isn't picking it uo, what do you mean? 

When setting up a tracker, or syncing you do not do it through the phones BT screen, you must use the app.

Best Answer
0 Votes