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Bluetooth not working

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My Charge 2 was working fine but now it won’t sync anymore. I cannot get my iPhone to even recognize it! I can’t even add it to my phone to reset it up!

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I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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