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CHarge HR not syncing steps, sleep

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‎02-17-2016 01:54

‎02-17-2016 01:54

FOr th elast few days my Charge HR will not sync with the app. It syncs then every time I go back into it my steps delete. It hasn't tracked my sleep in the past two days or workouts. Also not updating challenges.

 

Anyone else or any suggestions as to what to do, I've restarted teh fitbit charge as well as deleted and reinstalled the app.  Thanks!

"junk food you've craved for an hour, or the body you've craved for a lifetime...your decision"

"Dear Stomach...you are bored, not hungry, so Shut Up!"

Starting weight: 170 lbs
Current Weight: 159 lbs
Goal Weight: 125 lbs
Fitbit Charge HR
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‎02-17-2016 06:14

‎02-17-2016 06:14

Yes, mine too.  I've noticed it not syncing and hangs when trying to do so.  I've read on the site there is a known issue they are working on but no permanent solution yet.  If you are reading this Fitbit, please fix!  Thanks!

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‎02-17-2016 06:48

‎02-17-2016 06:48

I'm having the same issues. Sleep and steps might update for the current day but previous day's information is lost. This has been happening for the last two weeks!
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