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Calorie total wrong

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‎02-17-2017 21:25 - edited ‎02-17-2017 21:27

‎02-17-2017 21:25 - edited ‎02-17-2017 21:27

Calories in total for the day is incorrect. Example: total says 907, should be 1,298. App is up to date. I've logged out and back in. 

Best Answer
3 REPLIES 3

‎02-20-2017 10:44

‎02-20-2017 10:44

Hello there @Ntarle! Thanks for stepping into the Forums.

 

I'd like to ask you a few questions so that I can better understand the situation:

  • How do you know that the total showing is incorrect? Not meaning to sound rude in any way! I'd just like to be sure where you got the correct amount.
  • When did this discrepancy start?
  • What tracker are you currently using?

Look forward to your response so that I can help you get this resolved.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎02-20-2017 13:35

In response to LanuzaFitbit

‎02-20-2017 13:35

It looked wrong, so I added it up to check. Each individual meal was correct, but the total was wrong. I have a zip. It is right now. So far it was just that one day that was wonky.
Best Answer

‎02-21-2017 10:44

In response to Ntarle

‎02-21-2017 10:44

Hey there @Ntarle! Thanks for the update.

 

It could have been just a one time situation. I'd say that we keep an eye on the situation and see if it happens again. If it does, let me know right away.

 

If you have any further questions please let me know.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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0 Votes