02-23-2016 12:30
02-23-2016 12:30
02-27-2016 14:39
02-27-2016 14:39
Hello my friend @Faith15, welcome to the Fitbit Commuity ! By any chance, are you manually logging activities?
Typically, your data will be recalculated if you manually log an activity as the manually logged activity takes precedence over your data tracked while wearing your tracker at that point in time. For example, if I am wearing my One and walking and I reach 10,000 steps, then I go to the computer and manually log an activity that starts and ends at that point in time for say 1 hour, Fitbit will calculate how many steps you took and it may bring my step count to something below 10,000 steps. To clarify, activities should only be manually logged when you forget to wear your One.
Hope you have a great weekend!
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