help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calories go to default regardless of time when adding workout

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-03-2016 08:15

‎08-03-2016 08:15

Added a workout that had default calories 175 and default time 30min. Changed the time to 55 min. Saved. Calories appear in dashboard as 175 though the time is showing 55 min. Tried different workouts and on different days. Seeing this consistently. Using iPhone 6 , Fitbit 2.24.1(535),
Best Answer
0 Votes
1 REPLY 1

‎08-04-2016 08:32

‎08-04-2016 08:32

Hey there @Ryk123 a warm welcome to the Community! That's weird and sounds like a glitch. Every time you log an activity it should prompt you to add the calories or it will be calculated automatically based on the other information you entered.   

 

If the issue persists, please make sure to update your Fitbit app to the latest version (2.25), log out of your app, force quit the app and then log in back. 

 

Let me know how it goes! 

Retired ModeratorCindy | Community Moderator

Was this what you were looking for? Vote for it and mark it as an Accepted Solution!
Best Answer
0 Votes