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Calories in not correct

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‎11-13-2016 10:46

‎11-13-2016 10:46

For two Sundays in a row (6th Nov and today, 13th Nov) my calories eaten on the iOS app have been incorrect. It seems to duplicate foods, so I delete the duplicate. This does not affect the calorie grand total, but then some time later when I check back it has subtracted the calorie value for the deleted food twice, even though the food list and calorie per meal is correct in the subsections, but the calorie grand total for the day is under. This has not happened during the week, only today and last Sunday. Any ideas? Obviously, if I spot another duplicate I won't delete it, but it is a bit annoying.
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‎11-14-2016 15:56 - last edited 15 hours ago by Fitbit Moderator

‎11-14-2016 15:56 - last edited 15 hours ago by Fitbit Moderator

It's great to see you around @Duckpizza! Thanks for those details. Currently, there's an issue with the food entries that are shown duplicated. However, once you delete the duplicate one; it should show the correct numbers. 

Could you please confirm that you have the latest version of the app? Also, please log out of the app > force quit it and restart your phone. Are you having duplicate entries just on Sundays? Do you remember anything different from that day? 

Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎11-15-2016 00:35

In response to SilviaFitbit

‎11-15-2016 00:35

Thanks for your reply. I have the latest version, 2.29.
I have followed your instructions and will let you know if it happens again.

Regards

Aimi

Sent from my iPhone
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