02-09-2017 09:50
02-09-2017 09:50
On each screen shot where it shows 1,700 daily calorie goal it used to show how many calories I was over or under. Did this change with the current version or how do I get it to show how much I was under or over? (I just updated the app last night and I hadn't updated in quite a while.)
I have been using my Fitbit One and the iPhone app for years and never had a problem with this until the update last night.
Thanks
Answered! Go to the Best Answer.
02-11-2017 10:00
02-11-2017 10:00
I finally figured it out. Somehow when I updated my app to the newest version it changed my "personalized" setting for my daily calorie estimate setting. I hardly ever use the website so I didn't notice that neither the "personalized" or "sendentary" was selected under the food section online anymore. Both circles were not marked. I remarked the personalized one and it fixed my issue with the app version so now my calories over or under show once again.
02-11-2017 06:30
02-11-2017 06:30
Hello @Kidominos, thanks for joining us, it's great to have you on board!
This seems like a very odd situation indeed and it's possible the information in the app is not updating correclty. Please try to log out from the app, restart your phone and log back in to check if this gets corrected. If not, please reply to me so I can check this further.
I hope this can be helpful, let me know the outcome!
02-11-2017 10:00
02-11-2017 10:00
I finally figured it out. Somehow when I updated my app to the newest version it changed my "personalized" setting for my daily calorie estimate setting. I hardly ever use the website so I didn't notice that neither the "personalized" or "sendentary" was selected under the food section online anymore. Both circles were not marked. I remarked the personalized one and it fixed my issue with the app version so now my calories over or under show once again.
02-15-2017 06:22
02-15-2017 06:22
Hello @Kidominos, I hope you're doing great, thank you for taking the time to update me and letting me know the steps you performed in order to resolve your issue, I really appreciate it and I'm sure they will be very helpful for many people as well.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.
Happy stepping!