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Can I change email address for weekly reports?

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‎05-13-2024 23:57 - last edited on ‎05-15-2024 10:06 by Fitbit Moderator

‎05-13-2024 23:57 - last edited on ‎05-15-2024 10:06 by Fitbit Moderator

After being regularly prompted to move over to a Gmail account I eventually did it. Now I get all email notifications to a gmail account I only use for registrations and never check. I want to change the email address for notifications but everything I tried has failed. Any ideas?

 

Moderator Edit: Clarified subject

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‎05-15-2024 10:13

‎05-15-2024 10:13

Hi there, @WL007.

Thanks for the steps that you've tried on your own. I understand your concern and let me explain that the weekly reports will be sent to the email address associated with your Fitbit account. Currently it's not possible to select the email account from which you'd like to receive this type of email. However, I'd encourage you to share this idea in the Product Feedback board. I'm sure our developers will review it and take it into consideration to improve our services.

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