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Can not see new friends in app

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‎08-25-2017 08:30 - edited ‎08-25-2017 08:31

‎08-25-2017 08:30 - edited ‎08-25-2017 08:31

I got a iphone 6s  Since last update a can not see new friends in  app Messages, although i receive mail i got friend request. Help? 

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2 REPLIES 2

‎08-26-2017 05:21

‎08-26-2017 05:21

Hello @winnyh, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

Are you not able to see any of your friends or just the new ones? Are you also not able to see the friend invitations? 

 

At this moment I would like to suggest you to go to your online Dashboard and check if you're able to see your friends and friend invites. If they're showing up, please try the following in the Fitbit app:

 

  • Force-close the Fitbit app by double tapping the home button on your phone and swiping the app up. If this doesn't seem to work:
  • Log out from the app, restart your phone and log back in. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎12-19-2017 13:03

In response to MarcoGFitbit

‎12-19-2017 13:03

Already don all this. And no, i see My friends. I DONT see friends from friends. 

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