help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can since flex2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-02-2017 20:12

‎08-02-2017 20:12

Flex2 was syncing fine with iPhone 7 until a few days ago now just searches and does not find fitbit

 

have already removed the device from the app and tried to add as new and didn't work, tried to restart the Fitbit and removed reinstalled the app

 

now what??? 

Best Answer
0 Votes
1 REPLY 1

‎08-02-2017 23:49

‎08-02-2017 23:49

The fitbit restart procedure is known to not always work so it might be worth trying that a few more times.

 

If that doesn't work then there are a few more ideas in this troubleshooting guide:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

Best Answer
0 Votes