Can’t change hours in hourly activity

[Françoise]

Hi,

When I change the hours from 5am-7pm to 7am-9pm then, press “set goal” and “done”, nothing happens. The hours still remain at 5am-7pm. I tried many times over many days, force closing the app, restarting my phone but, the problem persists. Anyone else have the same problem or a solution? Please help 🙏🏽

Fitbit app version 4.43, Inspire 3, iPhone 16, iOS version 18.5

Thank you for reading. 

[LizzyFitbit]

Hi there, @Françoise.

Thanks for bringing this to my attention and sharing the steps that you've tried so far. Let's work on this together. Just to confirm, are you having the same experience with other settings? Or is this only affecting the reminders to move?

While you've tried troubleshooting the app, let me suggest trying to uninstall and reinstall the Fitbit app on your phone as a last resort. Please give it a try and then check if you can adjust the time range to track your Hourly Goal Activity.

[aafsk8er]

Hi, I have had the same issue as well. I’ve tried restarting my phone, I’ve uninstalled and reinstalled the app, and I’ve done every type of troubleshooting I could find on the internet, but nothing worked. Very frustrating