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Can't change the cover picture in the Fitbit app

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‎05-05-2021 14:38 - last edited on ‎05-06-2021 05:15 by Fitbit Moderator

‎05-05-2021 14:38 - last edited on ‎05-06-2021 05:15 by Fitbit Moderator

My app background recently changed and I want to get it back to the standard background. Does anyone know how to fix that? I can’t get help from support 

 

 

Moderator Edit: Clarified subject

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1 BEST ANSWER

Accepted Solutions

‎05-06-2021 05:12 - edited ‎03-18-2024 09:01

In response to LZeeW

‎05-06-2021 05:12 - edited ‎03-18-2024 09:01

Hi there, @ChrisMck. Welcome to the Community Forums. 

I was wondering the same as @LZeeW and @deiG. However, I have the impression that you're referring to the Cover photo in the Fitbit app.  If that is the case, please do the following:

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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3 REPLIES 3

‎05-05-2021 18:31

‎05-05-2021 18:31

I don't get you. The app background is not changeable. How could it be changed? Changed from what to what?

p.asc.hk
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0 Votes

‎05-06-2021 03:08

In response to deiG

‎05-06-2021 03:08

Hello @ChrisMck and welcome to the Help forum.  You are describing a phone app issue, not a device issue.  What type of phone do you use. Android or iPhone?  I want to move your post to a better fit forum.  You might get more help.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎05-06-2021 05:12 - edited ‎03-18-2024 09:01

In response to LZeeW

‎05-06-2021 05:12 - edited ‎03-18-2024 09:01

Hi there, @ChrisMck. Welcome to the Community Forums. 

I was wondering the same as @LZeeW and @deiG. However, I have the impression that you're referring to the Cover photo in the Fitbit app.  If that is the case, please do the following:

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer