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Can’t connect Versa 3 to iPhone 13

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‎07-28-2025 03:43 - last edited on ‎08-06-2025 18:32 by Fitbit Moderator

‎07-28-2025 03:43 - last edited on ‎08-06-2025 18:32 by Fitbit Moderator

Hi my versa 3 isn’t appearing on my iPhone Bluetooth listings. It wasn’t connecting properly (prev on S21 and was fine), so trying ti reset. I have followed all the various instructions: Bluetooth on/off, restart phone, restart watch, forget on Bluetooth etc etc. And now I have reset my V3 but it is just sitting saying install the app, I have the app (deleted and reinstalled) but it just can’t find the watch. The app can’t find it and it’s not in the Bluetooth listings. Any ideas or is it toast? 

 

Moderator edit: clarified subject.

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‎08-06-2025 18:31 - edited ‎08-06-2025 18:31

‎08-06-2025 18:31 - edited ‎08-06-2025 18:31

Welcome to the community forums @mtr10000.

Thank you for sharing the details with me about this difficulty with your Versa 3. 

Did you forget the device from the previous phone?

Please confirm that you have followed the points listed in this help article:

Why can't I set up my Fitbit device?

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