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Can't download Spotify on Fitbit Versa Lite

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‎05-20-2020 08:32 - last edited on ‎05-21-2020 14:53 by

‎05-20-2020 08:32 - last edited on ‎05-21-2020 14:53 by

Hi I have just brought my Fitbit Versa Lite today. I am so exited to use it for my fitness etc. I tried to download Spotify on it and it isn’t working. Both the Fitbit and the app on my phone both say they’re up to date and don’t need updating etc. 

So confused 

 

 

Moderator edit: subject for clarity

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‎05-21-2020 14:49

‎05-21-2020 14:49

Welcome to the Fitbit Community, @MeganLousie96.

 

Congratulations on your new Versa Lite! I am sorry to hear about the difficulty you're experiencing trying to download Spotify. Thanks for trying to resolve this, I totally understand how you are feeling and I am here to help. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox. 

 

Meanwhile, I recommend checking the following help article with useful information about using Spotify: How do I control music playing on Spotify? 

 

For troubleshooting instructions, see How do I troubleshoot apps on my Fitbit device?

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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