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Can't edit stats on the iOS Fitbit app

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‎08-13-2021 20:14 - last edited on ‎08-15-2021 16:32 by

‎08-13-2021 20:14 - last edited on ‎08-15-2021 16:32 by

unable to edit stats on the dashboard on my I phone.monitors my stats and synchs to my desk top computor just fine but when i try to make adjustments or activate my GPS .........no response

 

 

Moderator edit: subject for clarity 

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‎08-15-2021 16:30 - edited ‎08-15-2021 16:31

‎08-15-2021 16:30 - edited ‎08-15-2021 16:31

Welcome to the Fitbit Community, @georgeD.

 

Thanks for the details shared in your post. I understand how you are feeling and recommend trying the following:

 

  1. Log out from the Fitbit app.
  2. Force quit the app and check if it is updated to the latest version by following these steps.
  3. Clear your iPhone cache: How to Clear Your Browser's Cache on an iPhone.
  4. Reboot your phone.
  5. Open the Fitbit app and log back into your account.

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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