03-10-2017 09:31
03-10-2017 09:31
I first downloaded Fitbit app onto an iPhone 6, yesterday I purchased an iPhone 7. I used iCloud and backed everything up so all my apps would transfer. I woke up this morning and went to check my sleep and was unable to locate it on the dashboard. Any help would be appreciated.
Thanks,
Nathan
03-10-2017 14:01
03-10-2017 14:01
@Nloyd1986 Do you use multiple emails? If so, I'd recommend logging out of the Fitbit App and then logging in using the email associated with your Fitbit account.
If this does not resolve the problem, I'd then recommend using the replacement setup process mentioned here to re-pair your tracker to your already-existing account.
Hope this helps!