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Can’t log Versa 2 exercises manually on iPhone XS

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‎08-10-2021 09:21 - last edited on ‎08-11-2021 14:55 by

‎08-10-2021 09:21 - last edited on ‎08-11-2021 14:55 by

I can’t log training manually, I have the latest version of my iPhone XS, I have tried to restart iPhone, restarted the Fitbit Versa 2, and deleted the app. I have tried to type in Swedish and English in the search field but nothing works. It doesn’t seem to be able to search at all. Hope someone will be able to  help? 

 

 

Moderator edit: subject for clarity 

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‎08-11-2021 14:54

‎08-11-2021 14:54

Welcome to the Fitbit Community, @Caroline1990.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already contacted our Support team regarding this. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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