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Can't log anything in Fitbit App

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‎06-26-2021 12:09 - last edited on ‎06-27-2021 12:51 by

‎06-26-2021 12:09 - last edited on ‎06-27-2021 12:51 by

I seem to be unable to log anything on Fitbit or click into anything on my app since 7pm, I’ve checked for updates and everything is updated ok, anyone else experienced the same issue?

 

 

Moderator edit: subject for clarity 

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‎06-27-2021 12:50

‎06-27-2021 12:50

Welcome to the Fitbit Community, @JenL1981.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend trying the following:

 

  1. Force quit the Fitbit app.
  2. Clear your iPhone cache: How to Clear Your Browser's Cache on an iPhone.
  3. Reboot your phone.
  4. Open the Fitbit app.

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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