Can’t log anything in app since 3.39 update

[OldJazz]

I have a charge 2 and I use the iOS app to log my exercise, food and water. Today when I open the app it goes directly to Lig my Exercise and then select activity type. When I go back to the dashboard I can’t select any of the sections to view my stats or any of the + signs to log activity, food, water, etc. The app is basically useless to me now. I’ve closed the app several times and rebooted my phone. 

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @OldJazz.

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend trying the following:

1. Delete the Fitbit app.
2. Restart your phone.
3. Install the Fitbit app and log into your Fitbit account. 

Hope this helps!

[OldJazz · Accepted solution]

I figured it out. I discovered I was actively tracking a walk but somehow
got on the Log tab. Every time I opened the app it went to the Log tab. If
I went to the dashboard I could record anything. Closing the app didn’t
terminate the tracking session. When I clicked on the Tracking tab I
discovered the live tracking session. Once I terminated it, everything
worked again as expected.

Thanks

Moderator edit: personal info removed

[LiliyaFitbit]

Thank you for your reply, @OldJazz.

Awesome! Thanks for the update, I am glad to hear you're back on track. Thank you for sharing what you did as it may help other members in the same situation.

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.

Keep on visiting the forums!