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Can't log food

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Updated to the latest version and no longer logs food entries.

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

I'm not understanding. You log food on the app or the computer. Has nothing to do with an update to the Device. 

 

Phone shut it down for s minute go back on and try to log again.

 

Computer clear your cache and try again

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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Hey @JayMoney1963, welcome to the Forums and @WendyB thanks for stopping by.

 

I just wanted to let you know that I have moved your post from the Blaze board to the iOS app board. Here you will be able to find more related topics about the Fitbit app.

 

About the issue you are experiencing, we are aware of this. While our team investigate, I recommend logging your food via the fitbit.com dashboard. Also, keep an eye in this discussion for updates.

 

Catch you later. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Thanks to you both.  There was an update for the app yesterday that corrected the problem. 

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Those are great news @JayMoney1963. I am glad to hear that this issue has been resolved. If there is anything else we can do for you, do not hesitate to post it.

 

Keep the stepping up! Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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