help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't log food

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-11-2018 19:50 - last edited on ‎07-16-2018 06:15 by Moderator Alum

‎07-11-2018 19:50 - last edited on ‎07-16-2018 06:15 by Moderator Alum

Updated to the latest version and no longer logs food entries.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
4 REPLIES 4

‎07-11-2018 21:11

‎07-11-2018 21:11

I'm not understanding. You log food on the app or the computer. Has nothing to do with an update to the Device. 

 

Phone shut it down for s minute go back on and try to log again.

 

Computer clear your cache and try again

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-16-2018 06:17 - last edited on ‎10-23-2025 11:00 by Fitbit Moderator

‎07-16-2018 06:17 - last edited on ‎10-23-2025 11:00 by Fitbit Moderator

Hey @JayMoney1963, welcome to the Forums and @WendyB thanks for stopping by.

I just wanted to let you know that I have moved your post from the Blaze board to the iOS app board. Here you will be able to find more related topics about the Fitbit app.

About the issue you are experiencing, we are aware of this. While our team investigate, I recommend logging your food via the fitbit.com dashboard. Also, keep an eye in this discussion for updates.

Catch you later. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎07-19-2018 03:36

‎07-19-2018 03:36

Thanks to you both.  There was an update for the app yesterday that corrected the problem. 

Best Answer

‎07-19-2018 04:14 - last edited on ‎10-23-2025 11:00 by Fitbit Moderator

In response to JayMoney1963

‎07-19-2018 04:14 - last edited on ‎10-23-2025 11:00 by Fitbit Moderator

Those are great news @JayMoney1963. I am glad to hear that this issue has been resolved. If there is anything else we can do for you, do not hesitate to post it.

Keep the stepping up! Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes