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Can’t log food!

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‎07-12-2018 17:00

‎07-12-2018 17:00

Updated to 2.53, and now when I log food it disappears. Closed app. No luck. 

At one point I would pick one food and it entered another ... anyone else having this issue?

Best Answer
4 REPLIES 4

‎07-12-2018 17:28

‎07-12-2018 17:28

Hi @LaineyDay

 

This is on a banner at the top of the forums:

 

"We are aware of an issue which is causing irregularities with food logging on iOS 2.53. While we investigate, we recommend iOS users log food via the fitbit.com dashboard. Visit this discussion for updates. "

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎07-16-2018 14:26

‎07-16-2018 14:26

Hi I have exactly same problem. I’m trying to log food but then it disappears! Really inconvenient 

Best Answer

‎07-16-2018 15:23

In response to Simon6961

‎07-16-2018 15:23

Looks like it is fixed!
Update today has resolved it!
Best of luck to you
LaineyDay
Best Answer

‎07-19-2018 06:36

In response to LaineyDay

‎07-19-2018 06:36

Hi @LaineyDay and @Simon6961! Welcome to the Forums! 

 

As our good friend @Odyssey13 mentioned, this was an issues with the App but everything should be working just fine now! Thanks for confirming this, let us know if anything changes.

 

Happy stepping!

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Best Answer