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Can't log in again

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‎07-22-2016 06:40

‎07-22-2016 06:40

I had logged out of the app before updating it. Now I can't log in. It shows- please check your email and password. I rechecked 10 times. I can log in to the site using the same password.
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‎07-23-2016 13:54

‎07-23-2016 13:54

Welcome to the Community @nivriti! I hope you're doing great! 

Let me help you out, try tapping on Forgot password your password and you will get an email to reset it. If you still unable to log in contact the Support Team so they can check your account and solve your issue. 

 

Let me know how it goes, I'll be around! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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