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So over it syncing and other things

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‎07-22-2016 18:59

‎07-22-2016 18:59

I have to pair my surge multiple times to my phone in order for it to sync. Each time I pray to the sync gods that it will work. On top of that my battery only last a day, my backlight doesn't work. I do t have messages or call notifications running. I don't have on the sync all day (obviously) the only thing that is auto is my heart rate. It's getting old. Ready to ditch the "bit".
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‎07-23-2016 07:48

‎07-23-2016 07:48

Welcome to the Fitbit Community @Selinal1! I hope you're doing great! 

Let me help you out, I recommend performing the restart 2 or 3 times in a row make sure to follow the instructions that @SunsetRunner shared. In regards of the issue that you're experiencing with the battery I recommend contacting the Support Team so they can review your device history and tell you the options. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

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