help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can’t log in on Fitbit app on iphone X

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-01-2018 18:09

‎01-01-2018 18:09

I can’t login on my app. I’ve tried uninstalling and reinstalling but it doesn’t work... I have trouble syncing properly as well 😩😩😩

Best Answer
0 Votes
2 REPLIES 2

‎01-01-2018 21:48 - edited ‎01-01-2018 21:50

‎01-01-2018 21:48 - edited ‎01-01-2018 21:50

Hello @Lightning31

Check out this post

 

 https://community.fitbit.com/t5/iOS-App/When-will-Fitbit-be-compatible-with-the-iPhone-X/m-p/2383040...

 

Hoping it will turn all of those sad faces into happy faces.  

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer
0 Votes

‎01-02-2018 06:02

In response to ACG

‎01-02-2018 06:02

Hello @Lightning31, thanks for joining the Fitbit Community, it's great to have you on board, as always @ACG, I appreciate your insight and advice, thanks for joining the conversation. Smiley Happy

 

@Lightning31, are you getting an error message when trying to log in to the app? If so, please reply to me with a screenshot of the error message so I can check this further. In the meantime, please reset your password and try to log in again. 

 

I hope this can be helpful, I'll be waiting for your reply. 

 

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes