Getting an infinite symbol on challenges.

[Jfbosman]

When challenged to daily step challenge my completed percentage shows completed with a +, and the infinity symbol (sideways 8). My competitors percentage is correct. ?

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Jfbosman, have a warm welcome to the Fitbit Community, it's great to have you on board. 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. 

I'm sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. In the meantime, if there's anything else I can do for you, please feel free to reply. 

[FittyBits]

I have the Chrage 2 and my wife the Alta. On our goal day today, she is showing as +infinity

what’s going on here?

[MarcoGFitbit]

Hello @FittyBits, I hope you're doing well, thanks for joining the conversation. 

At this moment, this issue has already been reported and our team is still working towards a prompt and proper resolution. In the meantime, I would like to suggest you to ask your wife to "Quit" the challenge, then invite her again. Once she re-enters the challenge the infinity symbol will disappear. 

Please refer to this thread for more information on this topic; updates will be posted there. 

I hope this can be helpful, give it a try and let me know the outcome!