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Can’t log in to app

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‎01-01-2018 11:07

‎01-01-2018 11:07

Last few days app keeps asking me to log in but comes up with server error. I can open Fitbit.com but not my app. I’ve switched off Bluetooth, wi-fi and the date/time suggestion but still won’t work. Getting fed up with it now 

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23 REPLIES 23

‎01-08-2019 08:07

In response to Jswwsj

‎01-08-2019 08:07

Hello @Jswwsj, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate you have joined the conversation and let us know your issue has now been resolved, I'm very glad. If there's anything else we can do for you, please feel free to reply, we'll be happy to help. 

 

Happy stepping!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎01-23-2019 09:28

In response to ACG

‎01-23-2019 09:28

I have tried everything suggested but still no joy what I get is an error message which says

Networkbit.HTTP Error error 1. 

 

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‎09-27-2019 01:05

In response to ACG

‎09-27-2019 01:05

If I turn my wifi off all I get is a network error message?

 

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‎01-08-2020 14:42

In response to ACG

‎01-08-2020 14:42

I've tried all of these things but I cannot log into the app. Have reset my password online twice, have uninstalled/reinstalled app, restarted fit bit, restarted phone. Any options?

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