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Can't login iOS+iPhoneX+latest version App, "Oops, Something went wrong. Please try again"

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‎12-21-2017 20:01

‎12-21-2017 20:01

Fatal bug after the latest iOS update. 

WechatIMG1.jpeg

I keep receiving such warnings, and is unable to log in.

Reinstall the app solve the problem for 1 day only.

This **ahem** message comes again the second day.

I am really pissed off. 

Farewell Fitbit. I am trying other devices now.

Best Answer
1 REPLY 1

‎12-23-2017 14:20

‎12-23-2017 14:20

Hey @LukeZhang

Give our customer support a call, you may be surprised how helpful they are to get you back up and running. 

Link:


http://help.fitbit.com/?cu=1

 

@ACG

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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