help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't pair Fitbit with Bluetooth on iPhone 13

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-02-2022 14:21 - last edited on ‎02-03-2022 11:14 by Fitbit Moderator

‎02-02-2022 14:21 - last edited on ‎02-03-2022 11:14 by Fitbit Moderator

I have an existing Fitbit account used on an old iPhone XR.  Bought new iPhone 13 and cannot get Fitbit to pair to it on Bluetooth.

 

 

Moderator edit: Updated subject for clarity. 

Best Answer
0 Votes
1 REPLY 1

‎02-03-2022 11:18

‎02-03-2022 11:18

Welcome to the Fitbit Community, @KDM1243. Thank you for trying to pair your Charge 2 with your iPhone 13.

 

Please delete your device of the iPhone XR Bluetooth and follow the instructions of: How do I set up a replacement device or add a second device to my account?

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer
0 Votes