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Can't pair Fitbit with Bluetooth on iPhone 13

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‎02-02-2022 14:21 - last edited on ‎02-03-2022 11:14 by Fitbit Moderator

‎02-02-2022 14:21 - last edited on ‎02-03-2022 11:14 by Fitbit Moderator

I have an existing Fitbit account used on an old iPhone XR.  Bought new iPhone 13 and cannot get Fitbit to pair to it on Bluetooth.

 

 

Moderator edit: Updated subject for clarity. 

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‎02-03-2022 11:18

‎02-03-2022 11:18

Welcome to the Fitbit Community, @KDM1243. Thank you for trying to pair your Charge 2 with your iPhone 13.

 

Please delete your device of the iPhone XR Bluetooth and follow the instructions of: How do I set up a replacement device or add a second device to my account?

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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