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Can't search food database

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For some reason, i'm no longer able to sarch across the full food database for items.  Only able to view Frequent and Custom.  

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Hello @FitForGolf and welcome aboard to our community. Make sure your phone is running the latest version of the Fitbit app. If it does then try restart the app.

 

1. Log out from your Fitbit account and double tap the home button on your iOS device. Your open apps will show on your device's screen. 
2. Close the Fitbit app by swiping the app image in an upward motion. 
3. Reopen the Fitbit app and log back in.

 

Hope this helps and keep me posted how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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Hi. Yes that works initially but then after logging just a couple of times the issues return. Really shouldn't have to log out all the time. Very frustrating!

Moderator edit: Removed email signature.

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Hi @FitForGolf and thank you for keep me posted. Well in this case since the issue persist please contact customer support so they can investigate further this issue.

 

See ya around and let me know how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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