Can't send any text messages after syncing Versa 2 with iPhone

[Trishh82]

Since syncing my Versa 2 with my iPhone I can no longer send any text messages at all. About five minutes after sending the message I get an “message failed” notification. Please help. 

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @Trishh82.

I am sorry to hear you no longer can send any text messages after syncing your Versa 2 with your iPhone. Thanks for the details shared and I am here to help. In order to investigate the issue, could you confirm that the issue is with sending text messages from your phone, not with your Versa 2? Have you tried to check with your phone provider? I also recommend trying the following:

1. Force quit the Fitbit app.

2. Reboot your phone.

Looking forward to hearing back from you.

[Trishh82]

Thank you for your reply. I did force quit the app.  Ultimately I think this was a problem with my phone provider. The next day and forward everything has been working perfectly. 

Thanks again!

[LiliyaFitbit]

Hi @Trishh82, thank you for your reply.

I am glad to hear the issue is resolved now. Thank you for posting the update here. I appreciate your time and feedback. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.

Enjoy the Fitbit experience. Keep on visiting the forums!