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Can't set up Fitbit charge

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‎01-23-2016 17:06

‎01-23-2016 17:06

So I bought a Fitbit charge and im trying to set it up with my app and it keeps saying that it can't be found even though the Fitbit is charged and my Bluetooth is on and I'm away from all other Fitbit devices that are in my house. Anyone else have this problem and can somebody please help me with it? Thanks (:
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‎01-23-2016 22:41

‎01-23-2016 22:41

I have got the same issues very frustrating as not even my steps are being counted
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‎01-26-2016 03:36

‎01-26-2016 03:36

Hey hey hey @Hailae @SunsetRunner welcome to our Community! Woman WinkI'd suggest you first restart your tracker by going to How do I restart my tracker? then please make sure to follow the steps provided at I can't sync my tracker.

 

Hope this helps, let me know how it goes! Cat Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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