12-27-2020 19:52 - last edited on 12-28-2020 12:57 by LiliyaFitbit
12-27-2020 19:52 - last edited on 12-28-2020 12:57 by LiliyaFitbit
I am attempting to setup MobileTrack in my Fitbit app (first time doing so) and when I attempt to set up the “device” in the app, it gives me an error message saying I need to “turn on Motion & Fitness in your device settings.” When I click the go to settings link, it takes me to the Fitbit app settings page in my phone and I can’t see where a Motion & Fitness toggle or option would be. Anyone have any tips?
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
12-29-2020 06:06
12-29-2020 06:06
@mdwinslow94 I have never tried to set up MobileTrack on my iPhone, but this is the only Motion & Fitness path I know of. Tap on you iPhone Settings > Privacy > Motion & Fitness > toggle Fitness Tracking to On. I believe your "device settings" refers to your phone settings.
Hoping for an epic wild guess!
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
12-28-2020 12:51
12-28-2020 12:51
Welcome to the Fitbit Community, @mdwinslow94.
Thank you for sharing the details of the issue you’re experiencing. I appreciate your efforts. It seems you were able to set up the MobileTrack with your Fitbit account. For more information about MobileTrack, see How do I use Fitbit MobileTrack?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-29-2020 06:06
12-29-2020 06:06
@mdwinslow94 I have never tried to set up MobileTrack on my iPhone, but this is the only Motion & Fitness path I know of. Tap on you iPhone Settings > Privacy > Motion & Fitness > toggle Fitness Tracking to On. I believe your "device settings" refers to your phone settings.
Hoping for an epic wild guess!
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.