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Can't set up MobileTrack on iPhone 8 iOS 14.3

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I am attempting to setup MobileTrack in my Fitbit app (first time doing so) and when I attempt to set up the “device” in the app, it gives me an error message saying I need to “turn on Motion & Fitness in your device settings.” When I click the go to settings link, it takes me to the Fitbit app settings page in my phone and I can’t see where a Motion & Fitness toggle or option would be. Anyone have any tips? 

 

 

Moderator edit: subject for clarity 

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@mdwinslow94   I have never tried to set up MobileTrack on my iPhone, but this is the only Motion & Fitness path I know of.  Tap on you iPhone Settings > Privacy > Motion & Fitness > toggle Fitness Tracking to On.  I believe your "device settings" refers to your phone settings.

 

Hoping for an epic wild guess!

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Welcome to the Fitbit Community, @mdwinslow94.

 

Thank you for sharing the details of the issue you’re experiencing. I appreciate your efforts. It seems you were able to set up the MobileTrack with your Fitbit account. For more information about MobileTrack, see How do I use Fitbit MobileTrack?

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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@mdwinslow94   I have never tried to set up MobileTrack on my iPhone, but this is the only Motion & Fitness path I know of.  Tap on you iPhone Settings > Privacy > Motion & Fitness > toggle Fitness Tracking to On.  I believe your "device settings" refers to your phone settings.

 

Hoping for an epic wild guess!

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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