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Can't start challenges on iOS Fitbit app

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‎06-16-2019 06:07 - last edited on ‎06-17-2019 11:48 by Fitbit Moderator

‎06-16-2019 06:07 - last edited on ‎06-17-2019 11:48 by Fitbit Moderator

I have an Alta HR and IPhone 8plus, the new update is not allowing me to start any challenges. Help??

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎06-17-2019 11:50

‎06-17-2019 11:50

@K-Patterson It's great to see that you've visited the Fitbit Community!

 

Let me help you with your Challenges. Are you already in any challenges? Do you get any error messages? Could you share a screenshot of your challenges area? Try logging out, restart your phone and log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-24-2019 10:47

In response to AlvaroFitbit

‎06-24-2019 10:47

Hello, No, the problem has not been resolved WWH screenshot.PNG

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‎06-24-2019 10:48

In response to AlvaroFitbit

‎06-24-2019 10:48

I have followed your steps already.  I even uninstalled the app.  Still nothing...

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