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Can't update iOS Fitbit app

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‎03-26-2016 14:08 - last edited on ‎03-27-2016 09:23 by Moderator Alum

‎03-26-2016 14:08 - last edited on ‎03-27-2016 09:23 by Moderator Alum

I have had this app for over 2 mos. today it won't launch I have tried everything. If I delete and reinstall will l my data be gone? Thanks!

 

 

Moderator Edit: Subject for clarity

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3 REPLIES 3

‎03-27-2016 09:23

‎03-27-2016 09:23

Welcome to the Community @Ellenbw. If you are having problems updating your iOS Fitbit app, please check that you have enough storage to update it. If you, you can uninstall and reinstall the app and don't worry, you won't lose your information.

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-27-2016 09:59

‎03-27-2016 09:59

Thanks! I reinstalled yesterday and all is well. Kept all my data.
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‎03-27-2016 10:18

In response to Ellenbw

‎03-27-2016 10:18

You are welcome @Ellenbw. It's great to hear that everything is working now. If you need anything else, do not hesitate in posting it.

 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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