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Syncing to wrong day

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‎03-26-2016 22:06

‎03-26-2016 22:06

Hello,
My One is syncing to the wrong day. Time zone is correct & I've tried restarting. It wasn't charged yesterday but activity today is syncing to yesterday & tracker started over before midnight hit. What's wrong?
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‎03-27-2016 09:01

‎03-27-2016 09:01

Welcome to the Community @Tkling1114. I recommend checking the timezone one more time by doing the following from your iOS Fitbit app:

 

1. Tap account
2. Tap Advanced Settings
3. Checked your timezone

 

After that do a force sync by following these steps:

 

1. Tap One

2. Slide down to the sync option

3. Tap Sync Now

 

I hope this helps, let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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